Enabling Multi-Tenant LMS Scalability and Security for SuperTrainers with Amazon RDS

Team IHA enabled SuperTrainers to scale securely with Amazon RDS, delivering high availability, strong tenant data isolation, automated backups, and performance optimization for a reliable multi-tenant LMS platform.

About the Customer

SuperTrainers is a multi-tenant Learning Management System (LMS) platform that provides organizations and individual trainers with tools to manage courses, track learner progress, and deliver interactive training experiences. The platform supports advanced capabilities such as real-time assessments, personalized learning paths, and analytics dashboards for training performance.

Customer Challenge

SuperTrainers required a highly available, scalable, and secure database architecture to support multiple tenants while isolating data securely between organizations. Their prior setup struggled with database scaling, multi-tenant data separation, and automated backups. Without a robust RDS solution, they faced risks of performance bottlenecks, data loss, and downtime during peak usage periods.

Partner Solution

Team IHA INC, a Select Tier AWS Partner, implemented Amazon RDS as the central database layer for SuperTrainers, delivering a fully managed, secure, and multi-tenant-ready solution. Key elements included:

  • Multi-AZ RDS deployments to ensure high availability and automatic failover.
  • Encryption at rest and in transit using AWS KMS and SSL/TLS to protect tenant data.
  • Automated snapshots and backup retention policies aligned with RPO of 12 hours and RTO of 1 hour.
  • Read replicas to handle read-heavy operations such as reporting and analytics dashboards.
  • Resource isolation for multi-tenancy using separate RDS schemas and database parameter configurations.
  • CloudWatch monitoring and alerts for CPU, memory, disk space, and database health metrics, with SNS notifications for rapid incident response.
  • Automation for scaling and maintenance to optimize performance and cost efficiency across multiple tenants.

All disaster recovery procedures, including failover and restoration steps, were documented and validated to ensure rapid recovery during potential incidents.

Results and Benefits

The RDS deployment provided SuperTrainers with a secure, scalable, and highly available database infrastructure. Database performance improved by 60%, enabling simultaneous access for hundreds of tenants without latency issues. Automated backups and Multi-AZ deployments ensured rapid recovery and continuity. Operational overhead for database maintenance was reduced by 70%, and monitoring allowed proactive management of system health and tenant performance.

About the Partner

Team IHA INC is a Select Tier AWS Partner specializing in cloud-native, multi-tenant SaaS applications. We design, deploy, and manage RDS-powered platforms with best practices in high availability, backup, disaster recovery, multi-tenancy, and monitoring, enabling clients to scale securely and efficiently.

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